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Frequently Asked Questions

Daoben has the SOP (Standard Operation Procedure) and all the production steps must follow up this SOP. Every machine needs at least automatic running over 72 hours and must be inspected carefully before shipment.

Actually, the delivery time of the machines is depended on the machine options. Normally, the delivery time of a standard machine could be within 1-2 months.

12 months warranty after shipment for mechanical parts, hydraulic parts, and electric components excluding the screw and barrel 6 months (not including use for recycled material or reclaimed material).

Yes, Daoben will provide one set of standard spare parts to the customer including a heater, filter, screw head, screw washer, checking ring, sealings, etc.

Surely, we have experienced technical engineers for oversea service, they would help you install machines and support training to workers also. Currently, we provide visits online by video call for COVID-19.

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